Learning & Development for Bartenders

Curriculum for a bartender: Basics of mixology and cocktail creation Knowledge of different types of spirits and ingredients Customer service skills Cash handling and point of sale systems Responsible alcohol service and understanding of local laws Basic food handling and sanitation practices Knowledge of bar equipment and maintenance Websites with resources for learning: International Bartenders Association (iba-world.com) BartenderHQ (bartenderhq.com) Mixology Course (mixologycourse.com) Best companies to work for: Hilton Hotels and Resorts Marriott International Four Seasons Hotels and Resorts Roles and responsibilities: Mixing and serving drinks to customers Handling cash transactions and making accurate change Maintaining a clean and organized workspace Assisting with inventory and ordering supplies Providing excellent customer service Helpful tips and tricks: Always be attentive and attentive to customer needs Stay up to date with new and trending cocktails Practice proper hygiene and maintain a professional appearance Stay calm and collected under pressure Questions a candidate should be able to answer: How do you handle a difficult customer? How do you handle a busy shift? How do you handle a mistake in an order? What is your favorite cocktail to make and why?
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