Learning & Development for Baristas

Curriculum: Basic barista skills such as coffee brewing techniques, espresso preparation, and milk steaming Customer service and communication skills Knowledge of different types of coffee beans, brewing methods, and flavor profiles Time management and multitasking abilities Basic math skills for accurate measuring and pricing Knowledge of health and safety regulations and food handling procedures Websites for learning: International Association of Culinary Professionals (IACP) - https://www.iacp.com/coffee/ Barista Hustle - https://www.baristahustle.com/pages/courses Specialty Coffee Association (SCA) - https://sca.coffee/education/ Best companies to work for: Starbucks Blue Bottle Coffee Peet's Coffee Intelligentsia Philz Coffee Helpful tips and tricks: Practice making different types of coffee drinks at home to improve your skills and speed Always greet customers with a friendly and positive attitude Be knowledgeable about the menu and able to make recommendations Pay attention to detail and make sure to present drinks beautifully Keep the workspace clean and organized to maintain a professional appearance Questions the candidate should be able to answer: How do you properly prepare an espresso shot? How do you steam milk for a cappuccino or latte? How do you handle a difficult customer situation? What is your favorite type of coffee bean and why? How do you stay organized and efficient during a busy shift?
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